1. Log In
   • From the header menu, click Get Started.
   • If you already have an account:
     • Enter your Email and Password
     • Click Login
     • You will be redirected to your Dashboard
2. Create a New Account
   • Click Don’t have an account?
   • Fill in the required details:
     • First Name
     • Last Name
     • Username
     • Email Address
     • Country Code
     • Phone Number
     • Password
     • Confirm Password
   • If you want to work as a service provider, tick Register as Seller.
   • Click Submit to complete registration.
   • If you already have an account, click Already have an account? to return to login.

• Sellers can add services (called Gigs) after account approval.
• The admin will review and verify your seller account.
• Once approved, you can create and publish gigs.

• You must have a Verified Seller Account.
• Register as a seller and wait for admin approval.
• After approval, the Gig section will appear in your dashboard.
• Go to Gig → Add New.

Fill in the following information:

• Gig Title
• Category
• Duration (in days)
• Price
• Feature Image
• Gallery Images (multiple uploads allowed)
• Service Description

• After submission, the admin will review your gig.
• You will receive a notification once it is approved.
• Approved gigs go live on the platform.

• Browse services/packages on the website.
• Click Purchase on the desired package.
• If logged in, the Order Form opens directly.
• If not logged in, you will be prompted to log in first.

Order Form Fields:

• Link
• Quantity

• Tick the Confirm checkbox.
• Click Place Order.
• Your order will be confirmed successfully.

• Go to your Dashboard.
• Hover over Order in the header.
• Select New Order from the mega menu.

Order Form Fields:

• Category
• Service
• Link
• Quantity

• Tick the Confirm checkbox.
• Click Place Order.

• You must add funds before placing an order.
• Supported payment methods:
  • Stripe
  • PayPal
  • Mobile Money

• Log in and go to your Dashboard.
• Hover over Order in the header.
• Select Purchase from the mega menu.

For each order, you can view:

• Order ID
• Order Details
• Price
• Start Counter
• Remaining Quantity
• Order Date & Time
• Status

More Options:

• Track Order
• Order Again

• Any user (client or seller) can submit a ticket.
• Open the New Ticket form.
• Enter:
  • Subject
  • Message/Issue Description
• Click Submit.

• The admin will review and respond.
• A chat-style conversation will start.
• Both parties can reply until the issue is resolved.
• The ticket can be closed by the admin or user once resolved.

1. Log in to your dashboard.
2. Click Add Fund in the header.
3. Choose a payment method:
   • Stripe
   • PayPal
   • Mobile Money
4. Click Pay Now.
5. Enter the amount.
6. Provide payment details.
7. Complete the transaction.

Funds will be added after successful payment.

1. Contact the Seller – Use the order chat to explain the issue.
2. Request a Revision – Ask for corrections if the work is not as expected.
3. Contact Support – Open a ticket if the seller is unresponsive.
4. Admin Escalation – Admin may mediate or resolve the issue.
5. Stay On-Platform – Avoid off-platform communication.

1. Request a revision via order chat.
2. Clearly explain the issues.
3. Open a dispute through support if unresolved.
4. Admin will review and decide on refund or resolution.
5. Keep all communication on the platform.

Seller levels represent experience, reliability, and performance.

They are based on:

• Order completion history
• On-time delivery
• Client reviews and ratings

Benefits of Higher Levels:

• Ability to offer more gigs
• Higher gig visibility
• Access to promotions and bonuses
• Early access to new features

• After service completion, sellers must email support@agenzias.com.
• Include proof of completed service (screenshots, links, or work files).
• After verification, payment will be released.

Yes. All transactions are protected using secure gateways:

• Stripe
• PayPal
• Mobile Money

Your payment details are encrypted, and funds are released only after service verification.

• Sellers must verify their accounts before offering services.
• Seller profiles show ratings, reviews, and history.
• Payments are held securely until service completion.
• You can open a support ticket if any issue arises.

• No direct chat before ordering.
• Review gig details carefully.
• Check seller ratings and reviews.
• Avoid off-platform communication.

• Communicate only via order chat.
• Use the ticket system for disputes.
• Request revisions if needed.
• Contact admin support for unresolved issues.